This website is operated by CSG.
Information on Website
This data is provided ‘as is’. Neither CSG, nor the provider of the data, represents or guarantees, or accepts any liability whatsoever in respect of, the accuracy, currency or completeness of any of this data. It is not provided for professional use. Any use of this information is at the user’s risk. CSG does not accept any liability for any delays, interruptions, errors, or omissions, however occurring (including as a result of negligence) in the collecting, recording, processing, storing or dissemination of this information.
You may use and/or copy the information on this site for personal reference only. CSG endeavours to ensure all information contained in this site is correct at the time of inclusion. However, the accuracy of the material cannot be guaranteed and visitors using the information from the site do so entirely at their own risk. The information may not be reproduced or published in any other way or by any means without the prior written consent of CSG.
Links to Other Websites
The CSG website may contain links to other websites operated by third parties (“Third Party Websites“). Those Third Party Websites are not under the control of CSG, and CSG does not endorse and is not responsible for any Material on, or linked to from, Third Party Websites (“Third Party Material“).
In particular, and to the extent permitted by law, CSG makes no warranties or representations:
- regarding the quality, accuracy, merchantability or fitness for purpose of Third Party Material or products or services available through Third Party Websites; or
- that Third Party Material does not infringe the intellectual property rights of any person. CSG is not authorising the reproduction of Third Party Material by linking material on this website to Third Party Material.
Any software that is available to download through links from this website is a third party product unless otherwise indicated. Your use of that software may be subject to a licence agreement between You and the software owner. To the extent permitted by law, CSG accepts no liability in respect of such third party software and CSG provides no warranty and gives no endorsement in respect of such products or any party connected with them. If You have any feedback or suggestions concerning this software, please contact Us.
Trade Marks, Copyright and Linking to this Website
CSG is not responsible for any error or omission on this website and reserves the right to make changes without notice. CSG does not guarantee that this website or Third Party Websites will be free from viruses, or that access to this website or Third Party Websites will be uninterrupted.
Liability and Complying with Laws
CSG Vic is committed to respecting your privacy and complying with applicable Australian legislation in relation to the way in which we store your information. We will keep your personal information secure and confidential. As a security company, we are aware of your concerns and of the importance of protecting and securing you and your information.
‘Personal Data’ – this refers to any data that may identify you, include your name, address, email address and phone number
How We Use Your Personal Data
CSG Vic only collects your personal data (for example, your contact details) for the purpose of logging reported incidents, and ensuring you are contactable should we require additional information.
We collect this information from sources including:
- Incident Reports
- CSG Alert App Registrations
CSG Vic is also committed to not using your contact details for any purpose other than that which you subscribed to. For example, if you provided your details to register for the CSG Alert App, CSG Vic will not use them to contact you for other purposes.
How We Store Your Personal Data
CSG Vic is committed to ensuring that all data – including the personal data we hold on you – is stored securely. We have a robust and tested storage system, which is regularly checked for vulnerabilities. We work closely with a cyber security expert to ensure that available resources are deployed to necessary vulnerability solutions.
Sharing Your Personal Data
We will only use your personal data for the purposes outlined above. We will not pass on or sell your personal details to any third party other than if we reasonably believe that you are in danger and require emergency assistance.
All incidents that are reported to CSG Vic are logged and assessed. Data may then be used to review statistical developments which may be published in our Annual Report. Details in our Reports are always anonymised.
Access To Your Personal Data
If you would like to access your personal data, please email [email protected], and wherever possible this will be provided within 14 days of your written request. In Addition, you will be given the opportunity to correct any personal data held by CSG Vic.
Complaints, Feedback & Contact Details
Mail | 306 Hawthorn road, Caulfield North 3161
Email | admin @ csgvic . com . au
Phone | 1300 000 CSG (274)
Wherever possible, CSG Vic will reply to your written communication within 14 business days. If you feel that your complaint has not been addressed, you have rights under the Privacy Act to bring a complaint to the Australian Information Commissioner.